Custom application development
AI-powered applications connected to your company data and to the systems you already use – designed around the way your business actually works.
Today, custom development is above all about using artificial intelligence where your company loses the most time: routine admin, processing documents and invoices, customer communication and data analysis. Language models can read, sort, summarise and draft texts – in a custom application, they work with your data and directly within your processes.
We build AI into applications securely: sensitive data is anonymised before it is sent, or processed by local models; important steps are approved by a person; and every AI call is logged together with its cost. We connect the application to your ERP, online shop, phone system or Microsoft 365 and run it in our infrastructure.
What artificial intelligence brings to your business
AI takes over repetitive work and prepares material that your people then work with.
Automating routine work
AI reads enquiries, documents and emails, extracts the data and prepares it for further processing. Your staff check the result instead of retyping it.
An assistant for your company data
Answers drawn from your own documents, manuals and records, not from the internet – with a link to the document each answer is based on.
Analysis and evaluation
Searching through logs, alerts and operational data to uncover incidents and anomalies that would otherwise get lost in the sheer volume of records.
Drafting documents
Draft quotes, reports, minutes and customer replies that your staff simply review and complete.
Checking and classification
Sorting requests and documents, assigning priorities and flagging what needs attention.
Informed decision-making
Concise summaries for management from extensive material and from data across multiple systems.
Our approach to AI
Artificial intelligence is a tool – and it has to be secure, controllable and economically justifiable.
Your data stays under your control
We anonymise sensitive data before it is sent to AI. Confidential data is processed by local models in our infrastructure or yours; cloud models are used for routine work.
AI supports people, it does not replace decisions
AI prepares a proposal; decisions and important steps are approved by a person. Changes to systems are made only after confirmation.
Measurable usage and costs
Every AI call is logged by application and feature, together with its cost in euros. Budgets and alerts keep spending within agreed limits.
Step-by-step roll-out
We start with a pilot on a single process, verify the benefit in practice and only then extend AI to other areas.
What we have already implemented
We deploy artificial intelligence in-house first. GRIS, the modular information system we develop and use ourselves to deliver IT services, relies on it in everyday work – from device management to sales and the helpdesk. Examples from our own system:
- A single gateway for all AI modelsCloud language models as well as local models on our own GPU server. Each feature uses a suitable model, and every call is logged together with its cost in euros, with budgets and low-credit alerts.
- An AI console for device managementA technician describes a task in plain language and the AI itself finds and reads the required data from the server or network device. Every change waits for human confirmation.
- Two-stage system log analysisDevice messages are grouped by patterns and rules, a local model rates each new pattern and suspicious cases are assessed by a more powerful model. If there is a risk, the system alerts a technician.
- Anonymising documents before they are sent to AINames, addresses, national ID numbers and account numbers are removed from legal documents before they are sent. The system then rewrites the returned text back with the real data.
- An assistant for the documentation archiveAnswers from technical manuals and service documents, including scans, with semantic search and a reference to the specific document and page.
- Document data extraction and quote analysisThe system reads invoices, till receipts and supplier quotes from scans or PDFs. It compares the prices in a quote with supplier price lists and with the market, always citing the source.
- Texts and sorting in the helpdesk and online shopAutomatic tagging of requests, text editing, SEO-friendly product description suggestions and a chatbot that answers customers based on the online shop's range.
A tailored system, not just AI
In GRIS, a company switches on only the modules and features it needs and adds more over time. Much of the value lies in small features that save time in everyday work:
- One-click diallingClick a phone number anywhere in the system and the call is connected to your extension.
- Quick search from anywhereCtrl+K searches customers, documents and requests; accents do not matter.
- Instant savingA changed field is saved immediately and the system discreetly confirms that the change has been saved.
- Notifications your wayIn the app, as a pop-up on your workstation or on your mobile – everyone chooses what and where.
- Safe modePasswords and sensitive data are masked and revealed only on request.
What the service includes
- Process analysis and choosing where AI fitsWe map how work is done today, where duplication and errors occur, and identify the steps where AI will deliver the greatest benefit.
- Custom web applications and internal systemsApplications available in the browser and on mobile (a PWA with notifications), with roles, permissions and change history, built on PHP and the Laravel framework.
- Language model integrationIntegration of cloud language models into the application – reading documents, sorting, summarising and drafting texts directly within the workflow.
- Local models for sensitive dataModels run on our own server wherever data must not leave a controlled environment.
- Semantic document searchWe turn your company documents, manuals and contracts into a searchable database (vector search) that the assistant uses to answer questions, citing the source.
- API integrationsConnections to ERP systems (Pohoda, Helios), online shops, phone systems and Microsoft 365, so data does not have to be entered more than once.
- Process and report automationRecurring tasks, imports, alerts and regular overviews run automatically, with AI processing text that a person would otherwise have to read.
- Operation, monitoring and further developmentWe run, monitor and back up the application in our infrastructure (see Cloud solutions) and extend it with new modules as your business needs evolve.
Why a tailored solution
Your processes do not bend to the software
The application reflects how you actually work – custom fields, statuses, approvals and print reports.
AI inside your processes
A general-purpose chatbot knows neither your data nor your procedures. AI in a custom application works with your data right at the step where your staff need it.
Pay only for what you use
Features are added module by module as needed, with no licences for bloated software suites.
Connected to your existing systems
The application complements your ERP, online shop, phone system or Microsoft 365 and takes data from them without manual retyping.
Small changes, done quickly
An extra field, filter, export or alert is added as part of ongoing development.
One partner
A single provider looks after the application, the AI and the infrastructure they run on.
Benefits for your business
Less manual work
AI processes documents, invoices and emails, and data flows between systems automatically.
Faster answers
Your staff find answers in company documents and records without lengthy searching.
A single source of truth
Instead of scattered spreadsheets and emails, everyone works with the same, up-to-date data.
Faster decision-making
Summaries and overviews are available immediately, without manually gathering material from multiple sources.
Costs under control
You do not pay for unused licences, and you can see AI usage by application and feature.
Growth without changing systems
The application and its AI features grow in stages, with no need to switch to a new system.
How we work together
Process analysis and choosing where AI fits
We map your processes and select the steps where AI will save the most work at an acceptable level of risk.
A pilot on a single process
Using real data, we verify that the solution works and delivers the expected benefit.
Development and step-by-step expansion
We gradually extend the application and its AI features to other areas within the agreed scope.
Operation and development under the SLA
We provide operation, support, AI usage monitoring and further development within the scope defined in the SLA.
Related services
Areas closely connected to this service.
Cloud solutions
We run our own virtual private servers (VPS), web hosting including WordPress hosting, email hosting and domains, as well as Microsoft 365 and secure remote access via VPN. We plan migrations to our virtual servers or to Microsoft 365, and design a cloud, on-premise or hybrid model based on your availability, security and cost requirements.
Learn more
Computer and cybersecurity
Security policies, endpoint protection, firewalls and network segmentation. Regular audits and vulnerability testing help uncover weak spots before an attacker can exploit them. We help you implement the technical measures required by the Slovak Cybersecurity Act (NIS2).
Learn more
IT solutions and consulting
An audit of your current IT, an IT strategy and an investment plan. Guidance on choosing hardware and software and on implementing ERP/CRM systems, so that technology supports your business goals.
Learn moreGot a process that AI could handle for you?
Tell us how it works today. We will assess where artificial intelligence can help and how to deploy it securely.
No-obligation consultation