Privacy policy

Information on the processing of personal data under Regulation (EU) 2016/679 (GDPR)

Controller

GRANDCOM s.r.o., Odborárska 1372/7, 915 01 Nové Mesto nad Váhom, Slovakia, email: info@grandcom.sk.

What data we process and why

If you send us a message via the contact form, we process the data you enter in it (your name, email address and, where provided, your phone number, the subject and the text of your message), together with technical data about the submission (date, time and IP address). We use this data solely to deal with your enquiry and for subsequent communication with you.

Legal basis

The processing is necessary in order to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR) or, where applicable, is based on our legitimate interest in replying to your message (Art. 6(1)(f) GDPR).

Retention period

We keep the data only for as long as necessary to deal with your enquiry and the related communication. If the enquiry leads to a contractual relationship, the data is further governed by the terms of that relationship and the applicable legislation.

Recipients

We do not disclose the data to third parties for marketing purposes. Access to it may be granted only to the providers of web hosting and email services who operate our website and email on our behalf.

Your rights

You have the right of access to your data, the right to rectification, erasure, restriction of processing and data portability, and the right to object to the processing. You can send your request to info@grandcom.sk. You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky), Hraničná 12, 820 07 Bratislava, Slovakia.

Cookies

Cookies are small files that a website stores in your browser; similar technologies include, for example, the browser's local storage. This website does not use analytics or advertising cookies. We store only the data necessary to remember your choices (your cookie consent and selected language); third-party external content is loaded only with your consent, in accordance with the Slovak Electronic Communications Act.

Name / servicePurposeTypeStorage period
gc_cookie_consentStores your choice in the cookie settings (browser local storage).Strictly necessary12 months
gc_langRemembers the selected website language (Slovak, English, German, Czech) so that the home page is displayed in your language.Strictly necessary12 months
Google Maps (Contact page)Displays a map showing our registered office. It is loaded only after you consent to external content; in that case, cookies are set by a third party – Google.External contentIn accordance with Google's policies

The website also loads Google Fonts; when they are loaded, technical data (your IP address) is transmitted to Google, but no cookies are set. You can change or withdraw your consent at any time in the cookie settings. For more information on how Google processes data, see its privacy policy.